RevOps Shop

Plays we run for clients

We have run 150+ engagements over four years as a HubSpot Platinum Solutions Partner and Clay partner. Find what you're dealing with below, then open a play to see what it is, what you get, and which clients we've run it for.

Build Lists for Campaigns

The right accounts and contacts, safely loaded.

SituationWho says itPlays
"We need a list of target accounts" Founder, VP Sales TAM listMarket mapClay ICP scoring
"We need the right people to reach" SDR manager, RevOps Contact listClay ICP scoring
"We want to launch cold email or LinkedIn outbound" VP Sales, Founder BisonHeyReachExclusion lists
"Campaigns keep hitting customers and open deals" RevOps, Sales Exclusion listsDedup

Draft Content (Outreach, AEO, Founder Brand, Sales Enablement)

Copy, answers, posts and battle cards in our current standard.

SituationWho says itPlays
"We need outreach copy that gets replies" Sales, Marketing Copy frameworksBisonHeyReach
"We want to show up in AI answers and search" CMO, CEO AEODirectories
"Our founder or exec should be posting" CEO, CMO Exec content
"Reps need battle cards and talk tracks" Sales manager Battle cardsRep coaching

Grow Pipeline

More leads, more meetings, more wins.

SituationWho says itPlays
"We're not generating enough leads" Founder, CMO SignalsMarket mapEvents
"Pipeline is thin, need more meetings" VP Sales ReactivationSignal outboundLinkedInReferrals
"Inbound leads are going cold" Marketing, Sales Speed to leadWebsite visitors to outbound
"We keep losing deals to competitors" VP Sales Battle cardsRep coaching

Improve Marketing ROI

Spend that turns into pipeline.

SituationWho says itPlays
"Our ads aren't turning into pipeline" CMO Paid ads auditAttribution reporting
"We spend on events with little to show for it" CMO, Founder EventsAttribution reporting
"Is Clay (or any tool) worth it?" Exec, RevOps Clay ICP scoringContact listStack savings

Onboard New Users

New people up to speed and using the CRM.

SituationWho says itPlays
"New leader or new hire just started" VP, manager Onboarding planCRM training
"Reps don't use the CRM or need coaching" Sales manager CRM trainingRep coaching

Set Up a CRM

Clean data, trusted pipeline, clear process.

SituationWho says itPlays
"Our CRM is a mess or we're migrating" RevOps MigrationDedup
"RevOps wants pipeline visibility" RevOps Stage definitionsAdmin operating rhythmData cleanup
"Exec is asking for dashboards" CEO, CRO Attribution reportingPipeline reset
"Quoting is slow or the process is unclear" Ops, Sales Process mappingCPQ

Train Your Replacement

Get what one person knows out of their head before they go.

SituationWho says itPlays
"Someone important is leaving" Any Handover packOnboarding plan
"Only one person knows how this works" Exec, RevOps Process mappingAdmin operating rhythmCRM training

All plays

32 plays. Click one to see the details.

IDPlayGoal
P01
Signal-Triggered Outbound
Reach accounts when something changes (hiring, job change, funding, acquisition, intent, public records) using Clay detection, CRM signal fields and signal-specific sequences.
Use it when
pipeline is thin; outbound stopped working; reps don't know who to call; bought intent data and nothing happened
Who it's for
VP Sales/CRO, RevOps manager, CMO/demand gen lead, Founder/CEO
You get
Signal map + Clay table spec + CRM field list + per-signal sequence copy
Done for
SC&H Group, DealRoom, QuakeWrap, Elastic Path
Grow Pipeline
P02
Dormant Lead and Closed-Lost Reactivation
Re-engage closed-lost deals, stalled sales-ready leads and unworked inbound with segmented, deal-context email plus LinkedIn sequences at no new data spend.
Use it when
pipeline is thin with no budget; lost a lot of deals; leads go cold after one touch; nobody follows up old inbound
Who it's for
VP Sales/CRO, CMO/marketing lead, RevOps manager, Founder/CEO
You get
Stalled-pool diagnostic + segment list + per-segment sequence copy + CRM disposition fields
Done for
AW-Lake, InCheck, Tergus Pharma, Pharmaceutics International (Pii), Terraboost, Elastic Path
Grow Pipeline
P03
Website Visitor De-anonymization to Outbound
Identify website visitors, filter to ICP in Clay, enrich, and route them to reps or soft sequences while they are still researching.
Use it when
traffic but no demo requests; who is on our pricing page; can't see who visits; low form fill rate
Who it's for
CMO/demand gen lead, VP Sales, RevOps manager, Founder/CEO
You get
Visitor-to-pipeline process map + Clay table spec + routing rules + sequence copy
Done for
AW-Lake, SC&H Group, Tergus Pharma
Grow Pipeline
P04
Clay ICP Scoring and Enrichment
Score accounts against a written ICP prompt and fill account and contact data through a Clay enrichment waterfall that writes back to HubSpot or Salesforce.
Use it when
our data is garbage; need to know who to call; industry fields don't match how we sell; bought Clay and never used it
Who it's for
RevOps manager/VP RevOps, VP Sales/CRO, CMO, CIO/data lead
You get
ICP prompts + enrichment waterfall map + field schema + scored, enriched CRM
Done for
Chaos, Elastic Path, ICSC, Tergus Pharma, TVEyes
Build Lists for Campaigns, Improve Marketing ROI
P05
LinkedIn Outbound Program
Run HeyReach connection and message sequences from the client's founder, executives and reps, with Clay-built lists and replies synced to HubSpot.
Use it when
cold email is dead; emails land in spam; CEO network unused; need meetings before the event
Who it's for
Founder/CEO/CGO, VP Sales, VP Marketing, RevOps manager
You get
Sender plan + target list spec + LinkedIn sequence copy + HubSpot sync and reporting setup
Done for
Rapport, Manifest, QuakeWrap, Graphisoft
Grow Pipeline
P06
Event-to-Pipeline Campaign
Turn trade shows, conferences, webinars and dinners into pipeline with Clay-built lists, pre-event LinkedIn plus email, and 48-hour segmented follow-up in HubSpot.
Use it when
event leads go nowhere; can't show trade show ROI; badge scans sit in spreadsheets; need registrations
Who it's for
CMO/VP Marketing/events lead, VP Sales, Founder/CEO, RevOps manager
You get
Event timeline + target list + pre and post-event sequences + post-event funnel report
Done for
ICSC, Rapport, Tergus Pharma
Grow Pipeline, Improve Marketing ROI
P07
Warm Customer Referral Campaign
Pull a happy champion's LinkedIn connections, filter to ICP fit in Clay, have the champion pick 1 to 3 people to vouch for, send a canned intro and track every name to a meeting in HubSpot.
Use it when
pipeline is thin; cold outbound is slow; referrals happen by accident; client wrapping up or renewing and champion offers to refer
Who it's for
Founder/CEO, VP Sales/CRO, VP Marketing/CMO, customer champion
You get
Champion shortlists + message kit + HubSpot referral tracking
Done for
DealRoom, AW-Lake, Rapport
Grow Pipeline
P08
Cold Email Sequence Build and Copy Frameworks
Build or audit a 3-step cold email sequence (hard-hitter, bump, soft close) around one strong offer, with A/B angles and Clay plus Claude research columns.
Use it when
sequences get opens but no replies; reply rate dropped; reps write their own emails; untouched closed-lost list
Who it's for
VP Sales/SDR manager, Founder/CEO, VP Marketing/demand gen, RevOps manager
You get
3-step sequence with A/B angles, subject lines, Clay prompts, 2-week test plan
Done for
TVEyes, AW-Lake, InCheck, QuakeWrap, Pharmaceutics International (Pii), Horizon Health, Graphisoft
Draft Content
P09
Paid Ads Audit and Campaign Build
Audit Google and LinkedIn spend against CRM pipeline, reallocate the same budget, and rebuild the account as a campaign matrix with one naming convention and UTMs.
Use it when
can't tell what ads produce; agency reports clicks not deals; LinkedIn is expensive; paid leads don't close
Who it's for
CMO/VP Marketing, CFO/CEO, paid media lead or agency, RevOps manager
You get
Ads audit doc + reallocation table + campaign matrix with naming and UTM sheet + cost-per-SQL dashboard
Done for
DealRoom, Pharmaceutics International (Pii), Tergus Pharma, TVEyes, Elastic Path, InCheck, Terraboost
Improve Marketing ROI
P10
AEO Answer Engine (FAQ and answer pages that get cited by AI)
Turn real buyer questions from sales calls into evidence-gated, answer-first pages that AI engines can cite, published weekly with automated checks.
Use it when
buyers ask ChatGPT not Google; not showing up in AI answers; sales answers the same questions every call; blog traffic but no pipeline
Who it's for
CMO/VP Marketing, Founder/CEO, VP Sales, content or SEO lead
You get
Question map + evidence gate + 3 answer pages a week + monthly AI citation report
Done for
Elastic Path, unitQ
Draft Content
P11
Directory, Listings and Backlink Blitz
Get a client listed, accurate and reviewed in about 20 review sites, integration marketplaces, partner and industry directories, plus earned partner links, in 30 days.
Use it when
no reviews anywhere; AI tools describe us wrong; not in partner marketplace; low domain authority
Who it's for
CMO/VP Marketing, Founder/CEO, partnerships lead, customer success
You get
Listing audit + scored 20-target list + listing source sheet + review-ask sequence + tracker
Done for
unitQ, QuakeWrap
Draft Content
P12
Executive Content Engineering
Turn one executive's real point of view into a scored LinkedIn and blog program, tracked in HubSpot so engaged accounts route to reps.
Use it when
CEO should be on LinkedIn but never posts; we post but nothing comes of it; content sounds like everyone else; no thought leadership
Who it's for
Founder/CEO/CRO, CMO, VP Sales, RevOps manager
You get
Executive Voice Sample, then monthly content and engagement-to-pipeline readout
Done for
QuakeWrap, Elastic Path, Worldwide Logistics (WWL)
Draft Content
P13
Competitive Battle Cards
One call-ready card per competitor or objection set (wins, weaknesses, trap questions, reframes, proof), loaded into HubSpot playbooks.
Use it when
we keep losing to the same competitor; reps can't answer price objections; new reps take months to sound credible; we already have a vendor objection
Who it's for
VP Sales/sales manager, reps/SDRs, product marketing/CMO
You get
Battle card doc plus comparison matrix, loaded into HubSpot playbooks and snippets
Done for
Horizon Health, Worldwide Logistics (WWL), unitQ
Draft Content, Grow Pipeline
P14
CRM User Training and Adoption Guide
Role-based CRM guide plus manager-first training and office hours so reps and ops actually use the system after go-live.
Use it when
reps don't use HubSpot; we trained everyone once and nothing changed; managers run the forecast from memory; going live next month
Who it's for
VP Sales/sales managers, reps and ops users, RevOps/CRM admin
You get
Role-based CRM guide (slides plus Word), manager dashboard, training calendar, Loom library, adoption scorecard
Done for
OxBlue, Worldwide Logistics (WWL), Terraboost, TVEyes, Pharmaceutics International (Pii)
Onboard New Users, Train Your Replacement
P15
Sales Rep Coaching and Inside Sales Fundamentals
Coach reps and their manager on pre-call research, discovery, objections and next steps, tied to CRM data so 1:1 coaching continues after we leave.
Use it when
reps busy but deals don't close; discovery calls are just demos; reps cave on price; new reps slow to ramp
Who it's for
VP Sales/sales manager, reps/SDRs, founder/CEO
You get
Coaching diagnosis, rep toolkit, manager 1:1 rhythm and coaching dashboard
Done for
TVEyes, Horizon Health, QuakeWrap, Pharmaceutics International (Pii)
Draft Content, Grow Pipeline, Onboard New Users
P16
RevOps Admin Coaching and Operating Rhythm
Audit the portal, then coach the client's own RevOps admin into a weekly, monthly and quarterly hygiene and governance rhythm.
Use it when
our admin is leaving; our one ops person is drowning; nobody knows what the workflows do; MQL number dropped and we don't know why
Who it's for
RevOps manager/CRM admin, VP Sales/CRO, CEO/COO
You get
Portal audit, admin runbook, admin dashboard and 6-week coaching plan
Done for
Terraboost, Worldwide Logistics (WWL), TVEyes, Elastic Path
Set Up a CRM, Train Your Replacement
P17
Pipeline Reset and Deal Stage Definitions
Audit every open deal, dispose of dead weight with written rules, and redefine stages with checkable exit rules and required properties so the pipeline can be trusted.
Use it when
I don't trust the pipeline; forecast is a guess; deals sit forever; too many pipelines
Who it's for
CEO/founder; VP Sales/CRO; RevOps manager; CFO
You get
Stale-pipeline diagnostic + disposition rules + stage definition sheet + weekly review dashboard
Done for
Terraboost, QuakeWrap, AW-Lake, Worldwide Logistics (WWL), TVEyes, Pharmaceutics International (Pii)
Set Up a CRM
P18
Funnel, Attribution and Campaign Reporting
Build closed-loop attribution and funnel and campaign dashboards in the CRM using our Attribution Playbook v1, labeling what cannot be attributed.
Use it when
show me pipeline by source; which channel is working; agencies optimize on bad data; board wants marketing ROI
Who it's for
CMO/VP Marketing; CEO/CFO/board; VP Sales; demand gen lead
You get
Client Attribution Profile + attribution build + funnel and campaign dashboards + monthly health audit
Done for
Terraboost, QuakeWrap, Elastic Path, Pharmaceutics International (Pii), DealRoom, TVEyes
Improve Marketing ROI, Set Up a CRM
P19
Speed to Lead and Lead Routing
Give every hand-raiser the right owner and a fast first response through one routing engine, automatic first touch, handoff and no-show rules, and a weekly response-time KPI.
Use it when
leads falling through the cracks; who owns this lead; spaghetti rotator; leads stolen
Who it's for
VP Sales/CRO; CMO/demand gen lead; SDR and AE managers; RevOps manager
You get
Speed-to-lead diagnostic + routing map and rules + SLA and no-show playbook + weekly response-time dashboard
Done for
Terraboost, AW-Lake, DealRoom, Elastic Path, InCheck
Grow Pipeline
P20
Sales Process Mapping
Map how a deal moves from inquiry to cash, role by role, as a swimlane map plus stage SOP and workflow index, then build it into the CRM.
Use it when
everyone sells differently; don't know where deals get stuck; sales throws deals over the wall; RFPs breaking ops
Who it's for
CEO/COO; VP Sales; ops, pricing and finance leads; RevOps/CRM admin
You get
Current and future-state swimlane process map + stage SOP (Word) + tagged workflow index
Done for
Worldwide Logistics (WWL), QuakeWrap, CellMark, Tergus Pharma
Set Up a CRM, Train Your Replacement
P21
Quoting and CPQ Setup
Move quoting into the CRM with discount visibility, an approval policy, enforced approval workflows and templates, and recommend CPQ only when complexity requires it.
Use it when
quotes live in email and spreadsheets; reps discount to the max; approval rules in one manager's head; proposals take weeks
Who it's for
CFO/finance; VP Sales; pricing or ops lead; CEO
You get
Quote-to-cash map + discount and approval policy + quote templates and approval workflows + CPQ recommendation
Done for
Chauvet, Worldwide Logistics (WWL), QuakeWrap, Tergus Pharma
Set Up a CRM
P22
CRM Migration and Legacy CRM Retirement
Move a client off a legacy CRM (Dynamics, Salesforce, Zoho) onto HubSpot and switch the old system off before its renewal.
Use it when
contract up for renewal; nobody uses Salesforce; sales and ops in different systems; get off Zoho or Dynamics
Who it's for
CEO, COO, VP Sales, CRO, IT leader, HubSpot admin
You get
Migration plan with dated cutover, task tracker, field mapping sheet and decommission checklist
Done for
Worldwide Logistics (WWL), unitQ, QuakeWrap, ApiJect
Set Up a CRM
P23
CRM Data Cleanup and Deduplication
Merge duplicates, archive dead records and fix owners and lifecycle so the CRM is trusted again, with rules that stop the mess returning.
Use it when
every fifth contact is a duplicate; reps keep their own spreadsheet; numbers don't match; Salesforce and HubSpot sync fighting
Who it's for
VP Sales, sales managers, marketing leader, RevOps or HubSpot admin, CFO
You get
Cleanup plan with match rules and review gates, plus before and after results report with backups
Done for
Tergus Pharma, Horizon Health (joint with Azola Creative), Lexitas, Elastic Path, Worldwide Logistics (WWL), TVEyes, DealRoom
Build Lists for Campaigns, Set Up a CRM
P24
Tech Stack Consolidation and License Savings
Inventory every GTM tool against the KPI it serves, cut or consolidate overlap, and negotiate and right-size HubSpot licensing.
Use it when
paying for Salesforce and HubSpot; what are we paying for; renewals keep surprising us; board wants software spend cut
Who it's for
CFO, CEO, CRO, VP Sales, RevOps or HubSpot admin
You get
Stack inventory mapped to KPIs, keep/cut/replace calls, renewal calendar and labeled savings table
Done for
Worldwide Logistics (WWL), unitQ, Tergus Pharma, HealthNEXT, Terraboost
Improve Marketing ROI
P25
Admin Handover and Offboarding Pack
When a client admin or champion leaves, an engagement ends, or our strategist rotates off, capture what only they know and hand it over in writing.
Use it when
our HubSpot admin is leaving; bringing it in-house; moving to another agency; champion promoted
Who it's for
CEO, COO, incoming admin or champion, sales leader, RevOps Shop leadership
You get
Handover document (Word) with owner-by-owner open items, access list and offboarding checklist
Done for
Terraboost, Lexitas, DealRoom, SC&H Group, Worldwide Logistics (WWL)
Train Your Replacement
P26
New Hire and New Champion Onboarding Plan
Give a new client champion, admin or wave of new users a written ramp: dense brief, stack one-pager, first 30 days and day-one system setup.
Use it when
new head of RevOps; champion changing; onboarding many reps a month; new VP wants to understand what we built
Who it's for
New RevOps lead or champion, executive sponsor, sales or ops managers, client HubSpot admin
You get
Onboarding brief (Word), stack one-pager, 30-day plan and new-user setup checklist
Done for
DealRoom, Worldwide Logistics (WWL)
Onboard New Users, Train Your Replacement
P27
EmailBison Cold Email Campaign Setup
Stand up a compliant cold email campaign in EmailBison on warmed secondary domains, paced to what the inboxes can safely send, with customers and open deals excluded and replies synced to HubSpot.
Use it when
need outbound volume without burning main domain; emails land in spam; email a bought or event list; move off Smartlead or Apollo
Who it's for
VP Sales/SDR manager, Founder/CEO, VP Marketing/demand gen, RevOps/IT
You get
Live EmailBison campaign: domain and inbox plan, 3-touch sequence, sending schedule, HubSpot sync and weekly report
Done for
ICSC, unitQ, Rapport, AW-Lake
Build Lists for Campaigns, Draft Content
P28
HeyReach LinkedIn Campaign Setup
Run HeyReach LinkedIn connection, message and InMail sequences from your own senders at safe daily limits, with customers and open deals excluded, replies synced to HubSpot and an optional email track.
Use it when
cold email is dead; buyers never answer email; set up an email campaign with HeyReach; meetings before the event
Who it's for
Founder/CEO/CGO, VP Sales/SDR manager, VP Marketing/events, RevOps
You get
Live HeyReach campaign: sender plan and limits, LinkedIn sequence per sender, HubSpot sync and weekly report
Done for
Rapport, ICSC, Manifest, Elastic Path, Graphisoft
Build Lists for Campaigns, Draft Content
P29
TAM Account List Build from a Domain
From one client domain, derive the ICP from the site and best customers, source accounts via Prospeo, Clay or ZoomInfo, clean names and domains, dedupe against HubSpot and tier A/B/C into a defined account CSV.
Use it when
we don't know our TAM; reps don't know who to go after; need a target account list; starting outbound
Who it's for
VP Sales/CRO, Founder/CEO, VP RevOps/RevOps manager, CMO/demand gen
You get
ICP summary + company ICP prompt + clean, tiered account CSV (defined schema) + one-page summary
Done for
ICSC, Elastic Path, TVEyes, DealRoom, CloudCall, Chaos
Build Lists for Campaigns
P30
Contact List Build with Validation, LinkedIn Interests and DISC
Find the right people at your target accounts, validate their emails (phones optional), add LinkedIn interests and an inferred communication style, and remove anyone already in your CRM pipeline.
Use it when
need contacts at target accounts; emails bounce; reps don't know who to call; list is old
Who it's for
VP Sales/SDR manager, AEs and SDRs, RevOps manager, Marketing/ops leader
You get
Validated, persona-mapped contact list with LinkedIn interests and inferred communication style, ready for outreach
Done for
ICSC, Tergus Pharma, Graphisoft, Pharmaceutics International (Pii), Horizon Health
Build Lists for Campaigns, Improve Marketing ROI
P31
Market Map with Angles
Map every company in a market, segment each by adoption stage, and give each segment an outreach angle from the companies' own job-post language, matched to proof and a landing page.
Use it when
who should we target; TAM too big to cover; same message for everyone; need a reason to reach out
Who it's for
Founder/CEO, VP Sales/CRO, CMO/demand gen lead, RevOps/GTM engineer
You get
Market map Google Sheet with segments, white space, taxonomy and Angles tab, plus one-page angle summary
Done for
ICSC, CloudCall, Elastic Path
Build Lists for Campaigns, Grow Pipeline
P32
HubSpot Outreach Exclusion Lists for Bison and HeyReach
HubSpot lists that keep cold outreach away from open deals, customers, recently engaged contacts, unsubscribes, detractors, competitors and partners, rolled into one Do Not Prospect list every campaign is checked against.
Use it when
we cold emailed a customer; open deal got our sequence; launching outbound; vendor got a LinkedIn request
Who it's for
VP Sales/CRO, account managers/CS, CMO/demand gen lead, RevOps/HubSpot admin
You get
Do Not Prospect list spec, built HubSpot lists, a pre-send check process and QA checklist
Done for
SC&H Group, Pharmaceutics International (Pii), CloudCall, ApiJect
Build Lists for Campaigns

Next step: pick the plays that fit

  1. What: choose 1 to 3 plays that match what you're dealing with right now.
  2. Who: send the play IDs to your RevOps Shop strategist, or book time with Mike Grinberg: https://hub.revops.shop/meetings/michael-grinberg
  3. When: we reply within one business day to set up a short working session and scope the first play together.